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PRIVACY POLICY 

Effective Date:  21.02.2026

Last Updated:  23.02.2026

 

Thirst Trap Electrolytes (“Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.thirsttrap.life (the “Site”) or purchase our products.

1. Information We Collect

We collect the following categories of information:

A. Information You Provide Directly

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Account login credentials

  • Order details

  • Customer service communications

  • Marketing preferences
     

B. Payment Information

Payment details are processed securely by third-party payment processors (e.g., Stripe, FPX, credit card providers). We do not store full credit card numbers on our servers.

C. Automatically Collected Information

When you use the Site, we may automatically collect:

 

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent

  • Referring URLs

  • Cookies and tracking data

D. Marketing & Analytics Data

We may collect data via tools such as Meta Pixel, Google Analytics, or similar technologies to understand user behavior and improve advertising performance.

2. How We Use Your Information

We use your information to:

 

  • Process and fulfill orders

  • Provide shipping and order updates

  • Respond to customer service requests

  • Prevent fraud and unauthorized transactions

  • Improve website functionality and performance

  • Comply with legal and regulatory obligations

  • Send marketing communications (if you opt in)

 

We do not sell your personal data to third parties.

3. Legal Basis for Processing (Where Applicable)

Where required by applicable law (e.g., GDPR), we process your personal data under the following legal bases:

 

  • Performance of a contract (processing orders)

  • Legal obligations

  • Legitimate business interests (fraud prevention, site improvement)

  • Consent (marketing communications, cookies where required)

4. Sharing of Information

We may share your information with:

 

  • Payment processors

  • Shipping and logistics providers

  • Website hosting providers

  • Marketing and analytics service providers

  • Professional advisors (legal, accounting)

  • Government authorities when legally required

 

All third-party service providers are required to handle your data securely and in accordance with applicable laws.

5. International Data Transfers

If you are located outside the country where our servers are hosted, your information may be transferred across borders. We take reasonable measures to ensure appropriate safeguards are in place.

6. Data Retention

We retain personal data only as long as necessary to:

 

  • Fulfill the purposes described in this Policy

  • Comply with legal, tax, or accounting obligations

  • Resolve disputes

  • Enforce agreements

 

When no longer required, data will be securely deleted or anonymized

7. Your Rights

Depending on your jurisdiction, you may have the right to:

 

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with a regulatory authority

 

Requests may be submitted to: hydrate@thirsttrap.life

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

 

  • Enable website functionality

  • Analyze traffic

  • Improve user experience

  • Deliver targeted advertising

 

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

9. Data Security

We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is completely secure.

10. Children’s Privacy

Our products and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

13. Contact Information

For privacy-related inquiries:

 

Thirst Trap Electrolytes

Email: hydrate@thirsttrap.life

Born in the tropics, built for the heat. Thirst Trap is for the ones who push limits—on the field, at the club, in the gym, or chasing whatever sets their soul on fire. It’s loaded with clean, science-backed electrolytes to rehydrate fast and keep you sharp, without the sugar crash or any of the fake stuff. 

Thirst Trap Supplements Sdn. Bhd. 

 2025B039505 (1631377-W)

Thirst Trap is part of the Unbranded International Group

2025 Thirst Trap. All rights reserved.  

Thirst Trap Electrolytes brandmark - YELLOW
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