TERMS & CONDITIONS
Effective Date: 21.02.2026
Last Updated: 23.02.2026
These Terms & Conditions (“Terms”) govern your access to and use of www.thirsttrap.life (the “Site”) and the purchase of products from Thirst Trap Electrolytes (“Company”, “we”, “us”, “our”). By accessing the Site or purchasing our products, you agree to be bound by these Terms.
If you do not agree, do not use the Site.
1. Eligibility
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You must be at least 18 years old to use this Site or purchase products. By placing an order, you represent that you meet this requirement.
2. Products & Medical Disclaimer
Our products are dietary supplements.
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They are not intended to diagnose, treat, cure, or prevent any disease.
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Statements on the Site have not necessarily been evaluated by health authorities unless explicitly stated.
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You should consult a qualified healthcare professional before using supplements, especially if pregnant, nursing, taking medication, or having a medical condition.
Use of our products is at your own risk.
3. Orders & Acceptance
All orders are subject to acceptance and availability.
We reserve the right to:
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Refuse or cancel any order at our sole discretion
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Limit quantities
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Correct pricing errors
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Cancel orders suspected of fraud or resale
An order confirmation email does not constitute final acceptance; acceptance occurs upon shipment.
4. Pricing & Payment
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Prices are listed in [Insert Currency] unless stated otherwise.
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We reserve the right to change pricing without notice.
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Payment must be received in full before shipment.
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You authorize us and our payment processors to charge the selected payment method.
We are not responsible for foreign transaction fees or currency conversion charges applied by your bank.
5. Shipping & Delivery
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Delivery timelines are estimates only.
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We are not responsible for delays caused by couriers, customs, or force majeure events.
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Risk of loss transfers to you upon delivery to the shipping carrier.
You are responsible for providing accurate shipping information.
6. Returns & Refunds
Due to the nature of consumable supplement products:
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Opened products are non-returnable.
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Unopened products may only be returned if defective or damaged, subject to approval.
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Return requests must be submitted within [Insert Number] days of delivery.
We reserve the right to deny refund requests that do not meet policy conditions.
Shipping fees are non-refundable unless required by law.
7. Subscriptions (If Applicable)
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Subscription plans renew automatically unless cancelled prior to renewal.
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You authorize recurring charges.
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You may cancel via your account portal or by contacting us before the next billing date.
We reserve the right to modify subscription pricing with notice.
8. Intellectual Property
All content on the Site—including logos, branding, graphics, product names, text, images, videos, and design—is owned by or licensed to the Company.
You may not reproduce, distribute, modify, or exploit any content without prior written consent.
9. User Conduct
You agree not to:
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Use the Site for unlawful purposes
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Attempt to hack, disrupt, or interfere with Site security
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Submit false or misleading information
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Use the Site for resale or unauthorized commercial purposes
We reserve the right to terminate access for violations.
10. Limitation of Liability
To the maximum extent permitted by law:
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Our total liability shall not exceed the amount paid for the product giving rise to the claim.
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We are not liable for indirect, incidental, punitive, or consequential damages.
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We are not responsible for adverse reactions resulting from misuse, allergies, or failure to follow instructions.
Use of the Site and products is at your own risk.
11. Indemnification
You agree to indemnify and hold harmless the Company, its directors, officers, employees, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:
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Your misuse of the Site
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Your violation of these Terms
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Your violation of applicable laws
12. Force Majeure
We are not liable for failure or delay caused by events beyond our reasonable control, including natural disasters, supply chain disruptions, government actions, pandemics, or courier delays.
13. Governing Law
These Terms are governed by the laws of Malaysia. Any disputes shall be resolved exclusively in the courts of that jurisdiction.
14. Severability
If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on the Site with a revised effective date. Continued use constitutes acceptance of changes.